In today’s rental market it’s a no brainer to have inventories compiled to protect your clients’ property, but the integrity of inventories are only as good as the inventory clerks that prepare them. That’s why we’ve been in touch with our users and shortlisted the five most important traits you need to look for in your inventory clerks.
Whether freelance or part of a team within your business, the key traits of stand-out clerks, we found, remain the same.
Self-motivation is vital to perform inventory tasks on a daily basis. A genuine interest in the process and a drive to be the best in the given field are essential. In a market as competitive as rental, even jobs considered by many as not essential to gaining business, the inventory clerk must be dynamic and driven in order to best represent the company.
Detailed and professional inventory reports are a fantastic selling point to landlords – you’re proving to them that you’re going to not only manage, but protect their investment.
Attention to detail:
Absolute accuracy when recording information, no matter how it is documented, is essential. A great inventory clerk misses nothing whilst undertaking the reporting process. They record information accurately whilst working efficiently with consideration for time constraints and deadlines.
Although it’s important to work efficiently, inventory clerks must remember that detail must never be sacrificed. It’s in the detail that a dispute will be won or lost
To the benefit of the landlord, the tenant and themselves, it pays an inventory clerk to be as efficient as possible within their work. Many clerks utilise our Inspector app to ensure an organised day that benefits all those involved.
Whilst being of a practical mind has obvious benefits for the inventory process, an analytical and sometimes a tech savvy brain can reap rewards for the inventory clerk in the battle for growing their business by displaying they can develop and utilise methods for more efficient, streamlined and standardised report for clients.
Of course, with rental properties, come landlords and tenant – people on the opposite side of the fence so to speak. Where dealing with both, a pragmatic and diplomatic approach is often required from a true people person.
Diplomacy is essential in this field. Disputes are commonplace, and the role of the inventory clerk is to assess condition in terms of facts, and facts alone. Adhering to this allows for a truly independent, unbiased, and professional inventory service, which is what all lettings agents are looking for.
Enjoy this article? Follow us on Twitter and say ‘ello.